Gorgias
Paid
A help desk for e-commerce brands with an AI agent that handles orders, returns and shopper questions.
All tools
Ada
Customer Support
Paid
An AI customer service agent that resolves support conversations across chat, email and voice.
About Ada
Ada builds AI agents for customer service that aim to resolve issues, not merely deflect them. The agent reads your help content, connects to your systems and handles questions in many languages across channels.
Teams can set guardrails, review conversations and improve the agent with analytics and a coaching interface. It integrates with help desks such as Zendesk and Salesforce.
Ada is sold to businesses with custom pricing. It suits mid-sized and large companies with high support volume.
Standout features
- AI resolution agent
- Multi-channel support
- Many languages
- System actions
- Analytics and coaching
- Help desk integrations
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