Productboard
Paid
Product management software that ties customer feedback to roadmap decisions, with AI.
All tools
Thematic
Customer Feedback
Paid
Finds themes and sentiment in survey responses, reviews and support tickets with AI.
About Thematic
Thematic reads large volumes of customer feedback and groups it into themes without needing you to build a code frame by hand. It shows what people talk about most, how they feel and what is driving scores like NPS.
Dashboards help teams spot trends and share findings, and integrations pull data from survey tools, review sites and help desks. Users can adjust themes to match their language.
Thematic is sold to businesses with custom pricing. It suits research and CX teams swamped by open-text comments.
Standout features
- Automatic theme discovery
- Sentiment analysis
- NPS driver analysis
- Dashboards
- Survey and review integrations
- Editable themes
Tags
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