Productboard
Paid
Product management software that ties customer feedback to roadmap decisions, with AI.
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Chattermill
Customer Feedback
Paid
Customer feedback analytics that finds what drives satisfaction across reviews, chats and surveys.
About Chattermill
Chattermill analyzes unstructured feedback from reviews, support conversations, surveys and social media. Its AI sorts comments into themes and sentiment so teams can see what delights or frustrates customers.
Dashboards link topics to metrics such as NPS or churn, and alerts highlight sudden changes. Integrations connect it with CX and support tools.
Chattermill is sold to businesses with custom pricing. It suits consumer brands and subscription companies.
Standout features
- Theme and sentiment analysis
- Review and survey analytics
- Metric driver analysis
- Alerts
- Dashboards
- Support tool integrations
Tags
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