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Tidio

Chatbots Freemium

Live chat and an AI support agent called Lyro for small online businesses.

About Tidio

Tidio combines live chat, chatbots and email in one inbox for small and mid-sized online stores. Visitors can chat with your team, and automation flows handle common questions around the clock. Lyro, its AI agent, answers customer questions from your help content and can resolve many conversations without a human. Integrations with Shopify, WordPress and others make setup easy. Tidio has a free plan and paid tiers. It is a popular choice for e-commerce support.

Standout features

  • Live chat
  • Lyro AI agent
  • Chatbot flows
  • Shared inbox
  • E-commerce integrations
  • Visitor tracking

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