PolyAI

PolyAI builds voice assistants for large companies in areas like hospitality, banking, retail and utilities. Callers speak naturally, and the assistant can answer questions, take bookings and resolve routine requests, handing off to a person when needed. The company designs and tunes each assistant with its customers, aiming for high resolution rates and a brand-appropriate voice. It supports many languages and connects to existing contact center systems. PolyAI is an enterprise product with custom pricing. It suits organizations that receive many repetitive calls and want to cut wait times.