incident.io

incident.io helps teams handle outages from inside Slack or Microsoft Teams. Someone declares an incident, and the tool creates a channel, pulls in the right people, tracks roles and keeps a timeline automatically. Its AI assistant can look through past incidents, code changes and alerts to suggest what went wrong, and it drafts summaries and post-incident reviews so people don't have to write them from scratch. It also includes on-call scheduling and status pages. It offers a free plan and paid tiers for more features. It suits teams that want a calmer, more consistent response process.