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Document360

Knowledge base software for customer help centers and internal docs, with an AI search assistant.

About Document360

Document360 helps companies publish help centers, product documentation and internal knowledge bases. Writers get a Markdown and WYSIWYG editor, versioning, workflows and categories that scale to large libraries. AI features include a chat-style assistant that answers visitor questions from your content and tools that help improve articles. Analytics show what people search for and where articles fall short. Document360 has paid plans with a trial. It is popular with SaaS companies for customer-facing documentation.

Standout features

  • Help center publishing
  • Markdown and visual editor
  • Versioning and workflows
  • AI search assistant
  • Analytics
  • Private and public sites

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  • AI Directory - Featured on Startup Fame